Ok, so maybe ‘scams’ is a bit harsh but this is pretty underhanded in my book. The service is called Intellichat and it basically acts as a sales representative for your online business via a chat-like forum. In their words an “Automated Sales Agent”.
To me, it’s one thing to call a company’s customer service number and be greeted by a machine but it’s another when a computer program is posing as a live human over IM to keep you from abandoning an online shopping cart. At least with the voice over the phone I can hit zero and talk to a real person. With this I just feel like I’m being tricked. It’s a pretty good trick seeing as it caught my attention but you can see through it right away…no one types that fast…c’mon people 🙂
I guess this is what I get for clicking on banner ads. Like I mentioned earlier I normally shy away from the practice. Oh well, I didn’t want that Chinese diet tea thing anyways…probably just causes trouble down below! And who wants that?!